We designed our Call Center as a backup and support system for main Call Centers of healthcare organization. It’s adjustable to your specific requirements and will substantially reduce your dropped calls.  We have extensive experience in inbound call processing, inbound email processing database and web functionality. All reporting is available online and each program is custom tailored to individual client needs. Also, we speak Spanish, Russian and Chinese.

Medline Call Center focuses  on being a true extension of your business. When you have a high call volume or short-staffed then your calls can be automatically transferred to our system if the call has been waiting for a long time in your phone queue. Our technology coupled with professional agents enabled us to assist our clients  in healthcare  industry reach their goals for outstanding customer service, inbound and outbound campaigns, tech support, help desk support and reservation services. Our very competitive rates are per-call. You may also choose per-hour billing, instead.

                    A few reasons why clients have chosen us